The Future of onboarding: Confluence and Smart Terms in action
Effective communication is the foundation of successful teams. Most notably, during the onboarding phase, new colleagues take time to adapt to new acronyms and project-specific terms within a new team or company.
That’s where the key lies: When Confluence for corporate training centralizes all documents, discussions, and project updates within spaces, it eliminates all chaos.
Let’s dive in and see how Confluence with Smart Terms can simplify team communication and accelerate onboarding.
What are the best features of Confluence for Onboarding?
Confluence offers several features that make it ideal for onboarding:
Confluence streamlines the onboarding process by providing a centralized knowledge base, ensuring all new hires can access essential information without searching through scattered sources. With real-time editing and commenting, teams can collaborate on onboarding materials, fostering continuous improvement. (Read More)
Integration with Jira connects project documentation with task tracking, clarifying responsibilities and project statuses for new employees. Customizable templates standardize the onboarding process, while interactive checklists help new hires track their progress. (Read More)
By leveraging these features, organizations ensure a structured, efficient, and engaging onboarding experience that helps new team members integrate smoothly and contribute faster.
The Future of onboarding: Confluence and Smart Terms in action
Smart Terms for Confluence and Jira is a glossary and definition engine designed to enhance communication across teams. It bridges communication gaps by:
- Auto-highlighting Confluence terms like “BoC” or “IP” across Confluence pages and Jira tickets.
- Providing contextual definitions in Confluence with hover-over popups for extended explanations.
- Syncing updates globally: Change a definition once, and it updates everywhere.
Smart Terms for onboarding helps new employees quickly grasp essential concepts, minimizing confusion and speeding up their integration into the team.
How does Smart Terms enhance onboarding:
| Step | Challenge | Solution |
|---|---|---|
| Terminology | New hires struggle with inconsistent or undefined terms. | Smart Terms for Confluence and Jira creates a single source of truth for terminology in Confluence. Definitions can be AI-generated, organized by labels, and instantly accessible across Confluence and Jira. |
| Simplifying onboarding with hover-over definitions | New employees waste time searching for definitions. | Smart Terms for onboarding auto-highlights key Confluence glossary terms like “Sprint” or “ROI,” displaying contextual definitions on hover. Example: Hovering over “Sprint” reveals “A time-boxed period for completing specific tasks in Agile projects.” |
| Visualizing relationships between terms | New hires struggle to understand how terms relate to each other. | Smart Terms’ graph view visually connects related terms, enhancing the Confluence knowledge base. Smart Terms’ graph view visually connects related terms. Example: Exploring “Agile” reveals the relation between terms like “Scrum,” “Kanban,” and “Backlog” in an interactive graph. |
| Supporting global teams with multi-language glossaries | Global teams face language barriers. | Smart Terms for global teams supports 24+ languages, ensuring accessibility for all employees. Example: A French-speaking new hire hovers over “KPI” and sees “Indicateur Clé de Performance.” |
Why Smart Terms is a must-have for Onboarding
By integrating Smart Terms into Confluence & Jira, teams can:
- Reduce onboarding time with instant access to definitions.
- Eliminate miscommunication
- Empower new hires with auto-highlighted terms in both Confluence pages and Jira tickets that provide quick, contextual explanations.
How to Start in 5 Minutes
- Install Smart Terms from the Atlassian Marketplace.
- Create a Glossary: Define key terms and organize them by category.
- Enable Live-Highlighting: Customize how terms are highlighted in Confluence and Jira.
- Train Your Team: Show new hires how to use Smart Terms during onboarding.
- Iterate and Improve: Use AI insights to refine your glossary over time.
If you want to learn more about Smart Terms
Book a demo, and let us get to know you and answer your questions!
