Create unique training in Confluence with Loom and Smart Courses

Hedi Chouayakh

May 13, 2025

If your company is growing fast, you’ve probably noticed that training new team members can quickly become overwhelming. Between scattered documents, long meetings, and endless Slack messages, it’s easy for important information to get lost.
So, how can you deliver a consistent, engaging onboarding experience without repeating yourself, losing track of progress, or bouncing between tools?

The answer lies in combining the right platforms to streamline knowledge sharing, bring training content to life, and track employee learning with a Confluence learning Management system built within your workspace.

Why Confluence, Loom, and Smart Courses are a perfect match for training and onboarding

Training often feels like a burden. But what if you could make it simple, engaging, and accessible all within the Confluence workspace that your team already uses daily?

That’s exactly what this combo delivers: a complete LMS for Confluence that transforms the onboarding experience.

Confluence as your central knowledge hub

Confluence serves as a collaborative workspace where your team can create, organize, and share knowledge efficiently. It allows you to build a structured documentation system with spaces and pages, making it easy to maintain how-to guides, standard operating procedures (SOPs), and other essential resources.

Here’s how Confluence supports your workflow:

• Page templates for consistent formatting
• Inline commenting for interactive feedback
• Permissions & history tracking for compliance
• Whiteboards to visually map onboarding processes
• Smart Links to embed Loom, Jira, and more

With these tools, you’re essentially creating a lightweight Confluence LMS experience that scales with your team.

Loom to bring your content to life with quick, visual walkthroughs

Loom enables you to create quick, personalized video walkthroughs that can be embedded directly into your Confluence pages. By recording your screen and camera simultaneously, you can provide clear, visual explanations of complex processes, making it easier for team members to understand and retain information.
Key Loom features for effective onboarding:

• Confidently record: Live rewind, trimming, and auto-filler word removal make editing stress-free
• Natural reactions: Viewers can comment and react with emojis, making the experience interactive
• Call to action: Add clickable links to files and resources for easy reference
• Secure content: Control who views your videos using email and password protection
• Stitch clips: Combine multiple clips or share just the parts that matter
• Engagement insights: Track who watched, how long they watched, and how your CTAs perform

Smart Courses to build structured, trackable learning paths

Smart Courses for Confluence enables you to create structured, trackable training programs. You can build courses comprising various content types, including Confluence pages, videos such as Loom videos, quizzes, and more. Assign courses to individuals or groups, monitor progress through detailed analytics, and even issue certifications upon completion.

With Confluence, Loom, and Smart Courses your team gets:

• Faster onboarding with clear, visual guidance
• Stronger retention through short video learning
• Centralized access to everything they need right where the work happens
• Better insights tracking through built-in Smart Courses insights dashboards

Training becomes part of the workflow, not an extra step. That’s the kind of learning experience today’s teams expect.

Onboarding and training new team members

Bringing new hires up to speed shouldn’t be complicated. With Smart Courses, Confluence, and Loom, you can create a clear, visual, and structured onboarding and learning experience all in one place.
Here’s how it all comes together:

1. Build the foundation with Confluence
   Start by creating a Confluence page that includes essential onboarding instructions, key resources, and “must-know” information for new team members. This page becomes your central knowledge hub and serves as the base for your Confluence Course content.
   
2. Add context with Loom.
   Sometimes text alone isn’t enough. Use Loom to record quick video walkthroughs, like a welcome message, a tool demo, or an overview of company culture, and embed them right into your Confluence page. This adds a personal, visual layer to your onboarding page.
3. Tie it all together with Smart Courses.
   Now, embed the Smart Courses Card macro into the same Confluence page to turn it into a structured, trackable learning experience. This card provides instant access to a dedicated onboarding course.

With Smart Courses editor, you can combine:

• Confluence pages for detailed written guidance
• Loom videos for engaging, visual explanations
• Quizzes, PDFs, and more content types to test knowledge and create interactive learning

Assign the course to your new hire or onboarding group, then track their progress and completion through Smart Courses’ real-time analytics dashboard.

With Confluence as your knowledge hub, Loom to personalize and scale communication, and Smart Courses to organize and track learning, your onboarding process becomes structured, repeatable, and engaging, no matter where your team is located.