Smart Terms for Jira & Confluence: Your key to better project clarity | Creativas

Smart Terms for Jira & Confluence: Your key to better project clarity

Hedi Chouayakh
April 28, 2025

Efficiency and clarity are undoubtedly necessary within the workplace. Atlasian’s latest AI work creation features enable this by converting Confluence documentation into actionable Jira tasks.
By simply highlighting text or allowing AI to analyze entire pages, teams can generate Jira-filled Jira issues to bridge the gap between planning and execution.
This integration not only accelerates workflows but also ensures consistent terminology usage across platforms.

Smarter workflows: Atlassian’s Confluence-Jira integration

A new update makes it easier than ever to work across Jira and Confluence. You can view and edit linked Confluence pages and whiteboards directly inside Jira, using a new side-by-side mode. This enhancement enables you to reference documentation, check requirements, and make updates without opening a new tab or losing focus, keeping all necessary information in one workspace.

To use the new view, open a Jira issue in full view, navigate to the “Confluence content” section, and click on any linked page or whiteboard. The content will instantly open next to your Jira issue, allowing you to read or edit it without leaving your workflow. If needed, you can even expand the view for easier editing.

This improvement helps teams work faster, stay aligned, and manage documentation more efficiently all without breaking their stride.

The new connected experience between Jira and Confluence highlights how important it is to not only link information but also to ensure everyone interprets it the same way.
That’s where Smart Terms for Confluence and Jira comes in, strengthening collaboration by creating a shared understanding through consistent terminology.
And with Rovo AI, available for free, teams can take this even further by quickly accessing and understanding the right information across their documentation.

The Smart Terms for Confluence and Jira glossary enhances collaboration by automating terminology consistency across documentation and workflows, linking glossary definitions and providing instant tooltip definitions.
Smart Terms ensure that teams have a shared understanding of key terms, thereby reducing miscommunication and aligning efforts accordingly.

Miscommunication over terms like “sprint,” “MVP,” or “ROI” can lead to delays, rework, and frustration. Smart Terms for Confluence Glossary and Smart Terms for Jira Glossary ensure consistent terminology across your documentation and workflows.

The power of Jira and Confluence in modern workflows


Jira and Confluence form the backbone of collaborative work for thousands of teams, enabling them to track tasks, share knowledge, and synchronize data in real-time. But inconsistent terms like “sprint” or “MVP” breed confusion.

Smart Terms fixes this: it auto-links glossary definitions across both tools, reduces onboarding time and ensures compliance.

Why terminology management matters

Whether you’re onboarding new hires, aligning developers with product teams, or ensuring compliance, a shared glossary is critical. Without it:

  • Confusion reigns: Teams misinterpret requirements or deadlines.
  • Time is wasted as Employees search for definitions or redo work.
  • Quality suffers: Inconsistent terms lead to errors in reports or code.

Smart Terms solves these challenges by integrating directly into Confluence and Jira, turning your static glossary into a dynamic, AI-powered resource.

Key features of Smart Terms

  1. Automated term linking
    Instantly highlight and link glossary terms in Confluence pages on Jira tickets. No manual tagging required.
  2. Centralized glossary management
    Define terms once, and sync updates across Confluence and Jira. Perfect for hybrid teams.
  3. Tooltip definitions
    Hover over any term to see its definition, reducing context-switching.
  4. Cross-platform sync
    Ensure alignment between technical (Jira) and documentation (Confluence) teams.
  5. Customizable workflows
    Assign term owners and track changes.

Use Case: Accelerating Onboarding for a Tech Startup

A rapidly growing Tech company struggled to onboard new developers and compliance officers. Their Confluence documentation was sprawling, with conflicting definitions of terms like “AML” (Anti-Money Laundering) and “PCI-DSS” (Payment Card Industry Data Security Standard).

The Smart Terms Solution

  1. Created a unified glossary
    The team built a centralized glossary in Confluence with definitions for industry terms, technical acronyms, and project-specific jargon.

2. Enabled auto-linking
Smart Terms automatically highlights glossary terms on Confluence pages and Jira tickets. New hires could hover over “MVP” in a Jira task to instantly see its definition.

3. Enforced consistency
When the compliance team updated the “MVP” term in Confluence, Smart Terms synced the change to all linked Jira epics, ensuring everyone used the latest criteria.

4. Reduced repetitive queries
Tooltips cut down Slack messages asking, “What does this acronym mean?”

Results

  • Onboarding time decreased: New team members grasped workflows faster.
  • Fewer missed requirements: Clear terms reduced scope misunderstandings in Jira.
  • Improved audit readiness: Consistent terminology simplified compliance reporting.

If you want to learn more about Smart Terms 

Book a demo, and let us get to know you and answer your questions!

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