Ongoing training with DONOS Academy using Smart Courses for Confluence LMS

Team, loyalty, flexibility, and Intrapreneurship are what define DONOS, a leader in digital strategy and a certified Atlassian Platinum Partner. They have transformed its training and onboarding processes using Smart Courses for Confluence. Specializing in organizational and operational transformation, DONOS’s “people before software” approach ensures that its agile methodology is sustainable and aligned with client objectives. This study case highlights how DONOS Academy utilized Smart Courses for Confluence, a learning management system- LMS to create an efficient, engaging, and customizable online training service for both their employees and customers.

Challenges, solution, and implementation:

To expand their training offerings, DONOS needed a solution that could seamlessly integrate with Confluence, as they use it internally for this new venture. The challenge was to find a tool that could highlight Confluence’s capabilities while being both intuitive and customizable. Upon discovering Smart Courses for Confluence in the Atlassian marketplace, DONOS was impressed by features such as access management via Confluence spaces, flexible course design, and an intuitive user experience.

The implementation process was straightforward, starting with integrating the app into their onboarding process for new employees. They initially faced challenges in dividing their global catalog into multiple subject-focused trainings. The Creativas support team guided them through best practices to get the most out of Smart Courses. By assigning courses to specific Confluence spaces, DONOS effectively organized their training modules.

Key Features used to build DONOS Academy with Smart Courses for Confluence LMS:

Smart Courses for Confluence offered several key features that are crucial for DONOS Academy:

• User access management via Confluence permissions: ensures secure and organized access to training materials. DONOS uses guest access to share its courses with customers, providing an easy and secure way for external users to access the training materials.
• Flexible course design: Allows adding various content types and organizing courses into sections to enhance the learning experience.
• Intuitive user interface: This makes navigating and engaging with the content easy for users.
• Customization: Enables the DONOS team to tailor each space with the appropriate courses, providing a personalized learning experience for each group of employees or customers.
• Fast support: The Smart Courses team offered full support, helping DONOS overcome implementation challenges.

Building DONOS Academy using Smart Courses for Confluence LMS has been an overwhelmingly positive experience. The app has enabled the DONOS team to provide a seamless and engaging training experience for customers and employees. With robust support from the Smart Courses team and ongoing improvements, DONOS is confident in its choice and looks forward to further enhancing its training offerings.

For organizations looking to elevate their training and onboarding processes, DONOS recommends exploring Smart Courses for Confluence LMS. The app’s intuitive design, customizable features, and outstanding support can help you achieve a seamless and effective training experience.